1: Important information and who we are
Note: This website is not intended for children and we do not collect data relating to children.
Our full details are:
Tracteur Bits France
This version was last updated on 29th March 2018.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us. You can do this by notifying credit control via email (email@example.com), accessing your account on the website (https://www.tracteurbits.com) or by sending a letter to our address listed above.
1C: THIRD-PARTY LINKS
2: The data we collect about you
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together, as follows:
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
2A: IF YOU FAIL TO PROVIDE PERSONAL DATA
Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter with you (for example, to provide you with a product). In this case, we may have to cancel a product or service you have with us, but we will notify you if this is the case at the time.
3: How your Personal Data is collected
We use different methods to collect data from and about you including through:
• Direct interactions.
You may give us your Identity and Contact data by filling in a form to correspond with us by post, phone, email or otherwise. This includes personal data you provide when you:
• subscribe to our newsletter;
• request marketing to be sent to you;
• give us some feedback; or
• request us to contact you.
• Third parties or publicly available sources. We may receive personal data about you from third parties as set out below:
• Identity and Contact from providers of technical, payment and delivery services such as PayPal, SAGE etc.
4: How we use your Personal Data
We will only use your personal data when the law allows us to, or where you have provided consent to do so. Most commonly, we will use your personal data in the following circumstances:
• Where we need to perform the contract we are about to enter into or have entered into with you.
• Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal or regulatory obligation.
• Where you have provided us with the consent to process your personal data.
4A: PURPOSES FOR WHICH WE WILL USE YOUR PERSONAL DATA
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.
Purpose / Activity
Type of Data
Lawful basis for processing including basis of legitimate interest
To process and deliver your order including:
(a) Performance of contract with you
To manage our relationship with you which will include:
(a) Necessary to comply with a legal obligation
To administer and protect our business
(a) Necessary for our legitimate interests (for
To use data analytics to improve our website, products/services, marketing, customer relationships and experiences
Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)
To send you our Newsletter and / or relevant offers which may include updates on our products and services
To establish a contact with you and assist with any questions you have about our products and services
Necessary for our legitimate interests to answer any initial queries when opening an account as accurately as we can.
To make suggestions and recommendations to you about goods or services that may be of interest to you
Necessary for our legitimate interests (to develop company's products/services in accordance to customers preferences/needs)
4B: GOOGLE ANALYTICS
We use Google Analytics to track the numbers of visitors to our site. This is only used to monitor the number of hits on our pages and location at the country level therefore we cannot track or trace individual users or their physical addresses.
4C: OPTING OUT
You have the right to withdraw consent / opt out from email marketing at any time by clicking the “Unsubscribe” button which will be contained in all our emails. This will remove you from our marketing email list only.
Alternatively, you will be able to withdraw your consent by sending a consent withdrawal request to firstname.lastname@example.org or sending a letter to our registered address:
Tracteur Bits France
Whilst interacting with our online services, we may use technology to track user behaviour/interaction, in addition to providing essential functionality (shopping basket, profiles, translation etc).
Much of this is anonymous but some information collected may identify you (such as logging in, placing orders etc).
Browser Examples include (list not exhaustive):
4E: CHANGE OF PURPOSE
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.
5: Disclosures of your Personal Data
We may have to share your personal data with the parties set out below for the purposes set out in the table in Paragraph 4A above:
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
6: International Transfers
We may transfer only relevant and appropriate contact details (Company name, email address) to a third party email client (MailChimp) based in Atlanta, Georgia (United States) for the purposes of sending marketing emails on our behalf. https://mailchimp.com/legal/privacy/
We use MailChimp because it is a market leader in safe email marketing methods, and allows us to monitor who has opted in or out of our emails efficiently, ensuring those who wish to opt out do not receive any more marketing emails. This is in line with local laws and only permitted for the use of us (Tracteur Bits France) to send you marketing emails.
7: Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
8: Data Retention
8A: HOW LONG WILL YOU USE MY PERSONAL DATA FOR?
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
By law we have to keep basic information about our customers (including Contact, Identity and Purchase Confirmation Data) for six years after they cease being customers for tax purposes.
In some circumstances you can ask us to delete your data: see Request erasure below for further information.
9: Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data.
You have the right to:
If you wish to exercise any of the rights set out above, please submit your request to email@example.com
9A: NO FEE USUALLY REQUIRED
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
9B: WHAT WE MAY NEED FROM YOU
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
9C: TIME LIMIT TO RESPOND
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.